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Kempinski Hotel Cancun

Retorno del Rey # 36, Zona Hotelera Quintana Roo
Cancun, 77500
Mexico

OFFER ID H1963

Overview Accommodations Facilities & Services Dining Guides Directions
Accommodations

Number of Rooms: 363

The hotel offers 363 guest rooms including 50 suites and 46 Club Level rooms. All guest rooms offer breathtaking views of the Caribbean Sea, private balconies or terraces and a wealth of premium amenities. Each suite features a residential-style living room, balconies overlooking the sea and extra measures of comfort and contemporary elegance. Our Club Level is a special floor with distinctive amenities including a separate lounge, five complimentary food and beverage presentations throughout the day and evening, and a dedicated, concierge staff.

Available Room Types

Deluxe Seaside Room

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Deluxe Seaside Room

  • 435 square feet / 39 m2, including bath and closets. private balcony with lateral views of the Caribbean Sea offering breakfast table and two chairs
  • Twice daily housekeeping attention
  • Marble bathroom, rainforest shower head and separate bathtub, hair dryer and illuminated make-up mirror. In-room bathrobes, iron and ironing board, in-room safe, fully stocked refreshment cabinet and gourmet coffee machine
  • iPod docking station in room for convenience
  • International cable television, three telephones, voice mail, full size desk, large, flat-screen TV in room with remote control
  • Wi-fi Internet service available
  • Connecting guest rooms are available upon request

Deluxe Seaside Room Double

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Deluxe Seaside Room Double

  • 435 square feet / 39 m2, including bath and closets
  • Private balcony with lateral views of the Caribbean Sea offering breakfast table and two chairs, twice daily housekeeping attention, marble bathroom, rainforest shower head and separate bathtub, hair dryer and illuminated make-up mirror
  • In-room bathrobes, iron and ironing board, in-room safe, fully stocked refreshment cabinet and gourmet coffee machine
  • iPod docking station in room for convenience, international cable television, three telephones, voice mail, full size desk
  • Large flat-screen TV in room with remote controls
  • Wi-fi Internet service available
  • Connecting guest rooms are available upon request.

Deluxe Seafront Front Room King

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Deluxe Seafront Front Room King

  • 435 square feet / 39 m2, including bath and closets
  • Private balcony with lateral views of the Caribbean Sea offering breakfast table and two chairs, twice daily housekeeping attention, marble bathroom, rainforest shower head and separate bathtub, hair dryer and illuminated make-up mirror
  • In-room bathrobes, iron and ironing board, in-room safe, fully stocked refreshment cabinet and gourmet coffee machine
  • iPod docking station in room for convenience, international cable television, three telephones, voice mail, full size desk
  • Large, flat-screen TV in room with remote controls
  • Wi-fi Internet service available
  • Connecting guest rooms are available upon request

Deluxe Seafront Room Double

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Deluxe Seafront Room Double

  • 435 square feet / 41 m2 including bath and closets
  • Private balcony with frontal views of the Caribbean Sea offering breakfast table and two chairs
  • Twice daily housekeeping attention
  • Marble bathroom, rainforest shower head and separate bathtub, hair dryer and illuminated make-up mirror
  • In-room bathrobes, iron and ironing board, in-room safe
  • Fully stocked refreshment cabinet and gourmet coffee machine
  • iPod docking station in room for convenience, international cable television, three telephones, voice mail
  • Full size desk
  • Large, flat-screen TV in room with remote controls
  • Wi-fi Internet service available
  • Connecting guest rooms are available upon request.

Seaside Suite

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Seaside Suite

  • 876 square feet / 81 m2 including bath and closets
  • Private balcony with lateral views of the Caribbean Sea offering breakfast table and two chairs
  • Choice of one king bed or two double beds
  • Twice daily housekeeping attention
  • Marble bathroom, rainforest shower head and separate bathtub, hair dryer and illuminated make-up mirror
  • In-room bathrobes, iron and ironing board, in-room safe
  • Fully stocked refreshment cabinet and gourmet coffee machine
  • iPod docking station in room for convenience, international cable television, three telephones, voice mail
  • Full size desk
  • Large, flat-screen TV in room with remote controls
  • Wi-fi Internet service available.

Seafront Suite

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Seafront Suite

  • 876 square feet / 81 m2 with full parlor and bedroom including one and one-half baths and walk-in closets
  • Each suite features balconies overlooking the Caribbean Sea Residential-style living
  • Full parlor
  • Luxurious 400-thread-count linens Master bathrooms with rainforest shower head and separate bathtub
  • Double vanities and dressing area In-room bathrobes
  • Full size desk
  • Large, flat-screen TV in room with remote controls
  • Wi-fi Internet service available, with an additional charge
  • iPod docking station
  • International cable television
  • Three telephones with voice mail
  • In-room safe
  • Fully stocked refreshment cabinet
  • Twice daily housekeeping attention
  • Ocean front Suites offer a frontal view of the Caribbean
  • Connecting guest rooms are available upon request

Club Seaside Room

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Club Seaside Room

  • 435 square feet / 41 m2 including bath and closets
  • Private balcony with lateral views of the Caribbean Sea offering breakfast table and two chairs
  • Choice of one king bed or two double beds
  • Twice daily housekeeping attention
  • Bedding presentation consisting of 400-thread-count linens
  • Marble bathroom, rainforest shower head and separate bathtub, double vanities, hair dryer and illuminated make-up mirror
  • In-room bathrobes, iron and ironing board, in-room safe
  • Fully stocked refreshment cabinet and gourmet coffee machine
  • iPod docking station in room for convenience, international cable television, three telephones, voice mail
  • Full size desk
  • Large, flat-screen TV in room with remote controls
  • Wi-fi Internet Access Included iPod docking station
  • Access to the Club Lounge. Our Club Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are our hallmark. This oasis is often referred to as a hotel within a hotel, where a dedicated concierge attends to individual needs in a well-appointed, relaxed lounge environment. With continuous culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, beverages and sweets) - it is the ideal place to plan a family outing or simply unwind.

Club Seafront Room

  Close

Club Seafront Room

  • 435 square feet/ 41 m2 including bath and closets
  • Private balcony with frontal views of the Caribbean Sea offering breakfast table and two chairs
  • Choice of one king bed or two double beds
  • Twice daily housekeeping attention
  • Bedding presentation consisting of 400-thread-count linens
  • Marble bathroom, rainforest shower head and separate bathtub, double vanities, hair dryer and illuminated make-up mirror
  • In-room bathrobes, iron and ironing board, in-room safe
  • Fully stocked refreshment cabinet and gourmet coffee machine
  • iPod docking station in room for convenience, international cable television, three telephones, voice mail
  • Full size desk
  • Large, flat-screen TV in room with remote controls
  • Wi-fi Internet Access Included iPod docking station
  • Connecting guest rooms are available upon request
  • Access to our Club Lounge. Our Club Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are our hallmark. This oasis is often referred to as a hotel within a hotel, where a dedicated concierge attends to individual needs in a well-appointed, relaxed lounge environment. With continuous culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, beverages and sweets) - it is the ideal place to plan a family outing or simply unwind.

Club Seaside Suite

  Close

Club Seaside Suite

  • 876 square feet/ 81 m2 including bath and closets.
  • Private balcony with lateral views of the Caribbean Sea offering breakfast table and two chairs
  • Choice of one king bed or two double beds
  • Twice daily housekeeping attention
  • Marble bathroom, rainforest shower head and separate bathtub, hair dryer and illuminated make-up mirror
  • In-room bathrobes, iron and ironing board, in-room safe
  • Fully stocked refreshment cabinet and gourmet coffee machine
  • iPod docking station in room for convenience, international cable television, three telephones, voice mail
  • Full size desk
  • Large, flat-screen TV in room with remote controls
  • Wi-fi Internet service available
  • Access to our Club Lounge. Our Club Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are our hallmark. This oasis is often referred to as a hotel within a hotel, where a dedicated concierge attends to individual needs in a well-appointed, relaxed lounge environment. With continuous culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, beverages and sweets) - it is the ideal place to plan a family outing or simply unwind.

Club Seafront Suite

  Close

Club Seafront Suite

  • 876 square feet/81 m2 including bath and closets
  • Private balcony with frontal views of the Caribbean Sea offering breakfast table and two chairs
  • Choice of one king bed or two double beds
  • Twice daily housekeeping attention
  • Marble bathroom, rainforest shower head and separate bathtub, hair dryer and illuminated make-up mirror
  • In-room bathrobes, iron and ironing board, in-room safe
  • Fully stocked refreshment cabinet and gourmet coffee machine
  • iPod docking station in room for convenience, international cable television, three telephones, voice mail
  • Full size desk
  • Large, flat-screen TV in room with remote controls
  • Wi-fi Internet service available
  • Access to our Club Lounge
  • Connecting guest rooms are available upon request
  • Our Club Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are our hallmark. This oasis is often referred to as a hotel within a hotel, where a dedicated concierge attends to individual needs in a well-appointed, relaxed lounge environment. With continuous culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, beverages and sweets) - it is the ideal place to plan a family outing or simply unwind

 

Panoramic Suite

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Panoramic Suite

  • 876 square feet/81 m2 with full parlor and bedroom including one and one-half baths and walk-in closets
  • Excellent location close to the lounge area
  • Balconies with full view of the Caribbean Sea
  • Residential-style living room with Large, flat-screen TV in room with remote controls
  • Twice daily housekeeping attention
  • Bedding presentation consisting of 400-thread-count linens
  • Spacious master bathrooms with rainforest shower head and separate bathtub, double vanities, hair dryer, illuminated make-up mirror and dressing area
  • In-room bathrobes, iron and ironing board, in-room safe
  • Fully stocked refreshment cabinet and gourmet coffee machine
  • iPod docking station in room for convenience, international cable television, three telephones, voice mail
  • Full size desk
  • Wi-fi Internet access included
  • Connecting guest rooms are available upon request.
  • Access to our Club Lounge: Our Club Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are our hallmark. This oasis is often referred to as a hotel within a hotel, where a dedicated concierge attends to individual needs in a well-appointed, relaxed lounge environment. With continuous culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, beverages and sweets) - it is the ideal place to plan a family outing or simply unwind.

The Saasil Suite

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The Saasil Suite

  • 1,900 square feet/177m2 with three bedrooms, living room, dining room and large terrace
  • One master bedroom with king bed, one king bed guestroom and a one double bed guestroom
  • Two ample restrooms with dual sinks and marble vanities
  • Personal pool overlooking the beach and Caribbean Sea and reserved beach casita area
  • Steps from the resort's leisure facilities and white sand beach
  • Quiet, secluded location in the north wing of the resort
  • Large marble baths with separate rain-shower and tub
  • Double sink
  • Lighted shaving/make-up mirror
  • Comfortable terry cloth or lightweight bathrobes and comfortable slippers
  • Two full marble baths for your convenience
  • Shower with rain-shower head and separate soaking tub
  • Flat-screen TVs with on-demand video, video games and viewing guide
  • iPod docking station for your personal use
  • Wi-Fi Internet access included
  • Exclusive Club Level access for up to six guests: Our club level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with personalized service. This oasis is often referred to as a hotel within a hotel, where a dedicated concierge attends to individual needs in a well-appointed, relaxed lounge environment. With continuous culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, beverages and sweets) - it is the ideal place to plan a family outing or simply unwind.

The Presidential Suite

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The Presidential Suite

  • 2460 square feet/229m2
  • Master bedroom, living room, dining room and large terrace
  • Master bedroom with King-size bed, sitting area, sofa and desk.
  • Master bathroom with rain shower head, separate soaking tub and dual vanities. One and one-half baths for your convenience. 
  • Spacious terrace overlooking the Caribbean with beach furniture and chaise lounges. 
  •  Located on the highest level of the hotel to maximize views.
  • Oversized soaking tub on the terrace. 
  • Flat-screen TV with on-demand video, video games and viewing guide. 
  • iPod docking station for your personal use. 
  • Wi-Fi Internet access in all public spaces and guest rooms. 
Exclusive Club Level Access.
  • Daily, delicious culinary and beverage presentations.
  • Dedicated Club Lounge Concierge at your service. 
  • Luxurious seating areas with Caribbean views


Travel Pulse - 15% Discount
Booking Window:
10/30/2024 - 11/30/2025
Travel Window:
10/30/2024 - 12/31/2026
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Travel Pulse - 15% Discount

Booking Window:   10/30/2024 - 11/30/2025
Travel Window:   10/30/2024 - 12/31/2026

Up to 15% discount, when booking 2 nights or more at Kempinski Hotel Cancun.

Valid for all rooms and suites categories. Two night minimum stay required. Subject to availability. Valid on new bookings, not combinable with any other packages or promotions, not applicable to groups. Blackout dates may apply. Please inquire with your travel advisor for additional terms and conditions.


Exclusive Amenities

  • Buffet Breakfast for two daily at The Café Mexicano
  • $100 Resort Credit, per room, per stay
  • Complimentary WiFi
The following amenities are subject to availability at the time of check-in/departure:
  • Upgrade to the next room category, from Ocean View Room to Ocean Front Room, from Ocean View Suite to Ocean Front Suite, from Club Ocean View Room to Club Ocean Front Room and from Club Ocean View Suite to Club Ocean Front Suite
  • Early Check-In (not earlier than 12:00 pm)
  • Late Check-Out (not later than 4:00 pm)

2025  |  Suite Privileges

Combinable with Exclusive Amenities listed above. A two-night minimum stay applies for Suite Privileges.

  • US$100 Spa credit, once per stay

  • Seafront Suite
  • Seaside Suite
  • Panoramic Suite
  • Three Bedroom Sassil Suite
  • Presidential Suite

Information and pricing is subject to change without notice, including changes in the currency exchange rate. All prices are per night, per room, double occupancy, unless otherwise noted. Prices may vary by day of travel, season, duration and are subject to availability at time of booking. Valid on new reservations, not combinable with other offers unless otherwise noted and not applicable to groups. Resort fees, gratuities and taxes are not included unless specified.

Check In: 3:00 PM
Check Out: 12:00 Noon

Book Early & Save - Up to 20%
Booking Window:
08/25/2025 - 11/30/2025
Travel Window:
08/25/2025 - 12/20/2026
  Close

Book Early & Save - Up to 20%

Booking Window:   08/25/2025 - 11/30/2025
Travel Window:   08/25/2025 - 12/20/2026

Immerse yourself in the epitome of luxury at the Kempinski Hotel Cancún. With our "Book Early and Save" offer, when you reserve at least 14 days in advance, you can experience unparalleled luxury and relaxation with savings of up to 20%.

From the moment you step into our award-winning resort, be captivated by the stunning ocean views, luxurious accommodations, and the allure of Cancún's charm.

  • Offer valid for bookings made in advance.
  • Full prepayment required at the time of booking.
  • Cancellation policy varies by season, please refer to the cancellation policy while booking.
  • Offer may apply to small groups of up to 9 rooms.
  • Cannot be combined with other promotions.
  • Valid credit card required to guarantee booking.
  • Blackout dates and other restrictions may apply.
  • No show and cancellation policies apply.
  • Please inquire with your travel advisor for additional terms and conditions.


Exclusive Amenities

  • Buffet Breakfast for two daily at The Café Mexicano
  • $100 Resort Credit, per room, per stay
  • Complimentary WiFi
The following amenities are subject to availability at the time of check-in/departure:
  • Upgrade to the next room category, from Ocean View Room to Ocean Front Room, from Ocean View Suite to Ocean Front Suite, from Club Ocean View Room to Club Ocean Front Room and from Club Ocean View Suite to Club Ocean Front Suite
  • Early Check-In (not earlier than 12:00 pm)
  • Late Check-Out (not later than 4:00 pm)

2025  |  Suite Privileges

Combinable with Exclusive Amenities listed above. A two-night minimum stay applies for Suite Privileges.

  • US$100 Spa credit, once per stay

  • Seafront Suite
  • Seaside Suite
  • Panoramic Suite
  • Three Bedroom Sassil Suite
  • Presidential Suite

Information and pricing is subject to change without notice, including changes in the currency exchange rate. All prices are per night, per room, double occupancy, unless otherwise noted. Prices may vary by day of travel, season, duration and are subject to availability at time of booking. Valid on new reservations, not combinable with other offers unless otherwise noted and not applicable to groups. Resort fees, gratuities and taxes are not included unless specified.

Check In: 3:00 PM
Check Out: 12:00 Noon

Information, amenities and pricing is subject to change without notice. While we do our very best to ensure that information and pricing appearing in this website is complete and accurate, we cannot be responsible for incomplete and inaccurate representations, which may or may not be under our control. In the event of an error, misrepresentation or omission, we reserve the right to make a correction. Note that during these unprecedented times, local government regulations may inhibit hotels from providing normal facilities and services, limiting the ability to provide the listed amenities/benefits.


 

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