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Grand Princess®

Princess Cruises®

Overview Statistics Services Staterooms Deck Plans Ship Reviews

Ship Reviews

Overall Rating

Based on 137 reviews

Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

SUBMIT A REVIEW

Alaska Cruise

July

Pros: Itinerary, Staff

Cons: Room service, in room on demand streaming, older ship

Recommended: Yes

The itinerary was wonderful. The port visit was wonderful. The amount of time in port, I thought was great. We had at least 8 hours in each. I thought that was a right amount of time to see the port's highlight. The excursions we took from Princess was great, worth every penny. The cons. Room service took a long time, well over 40 minutes each time and a few times, I had to call back. Using the app to order was worse, order was canceled for no reasons several times. We had real bad connection for our TV streaming. Many on demand videos from the ship's programs, we kept experience connection problem with the "spinning wheel." The ship is older, the furniture in our cabin is showing it's age, torn fabric on our lounge chairs on the balcony and the balcony floor pad had torn pieces on it. Even though there were issues, still recommended. We had a wonderful time and the staff was wonderful. The Endicott Arms and Dawes Glacier cruise was breathtaking. The pros outweighs the cons.

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Grand Princess

April

Pros: Excellent food, service, crew

Cons: Needs refurbishing

Recommended: Yes

Wonderful size ship. The crew were great and the food was very good.

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Fine Old Ship

February

Pros: Lots of sundecks and outdoor seating

Cons: dull food

Recommended: Yes

wonderful staff

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Hawaii

February

Pros: Staff was great

Cons: Ship was very old and wore out, it was always cold everywhere, food was mediocre, entertainment was not very good

Recommended: No

Not a great cruise. Both of us came home sick with the ship being so cold.

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Not so Grand anymore

January

Pros: Wonderful crew, very clean ship, smooth sailing

Cons: $$$ Up charging for everything, Ship needs to be retired.

Recommended: No

All public seating was most uncomfortable. Reupholstering didn't help. Bathrooms on two decks were out of order for 24 hours. Food not up to par. Most sauces tasted the same and very salty. Specialty dining was nicely presented, but then nothing special anymore @ $52.00 per person now. Cabin steward and wait staff were very attentive . Entertainment was not as outstanding as on other ships.

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Grand Princess

November

Pros: It’s a smaller ship, like layout of ship and decor

Cons: Older ship, chairs is public places are broken down and need to be replaced, toilets out of order frequently and not repaired in a timely manner.

Recommended: Yes

Love the ship but it is an older ship and needs some repairs.

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Alaskan Cruisetour

September

Pros: Clean ship

Cons:

Recommended: Yes

The trip hit all my expectations.

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Alaska Cruise Review

August

Pros: Service!

Cons: None

Recommended: Yes

The service was second to none. The only negatives involved passengers, not crew or facilities. If you go on a cruise, you WILL get sick. That's the "con."

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Alaskan Cruise

August

Pros: beautiful ship, wonderful trip, great service

Cons: ships activities were some what disappointing, not a lot of variety.

Recommended: Yes

Seemed like most activities were early in the evening so we missed them due to dining reservations. We ate between 6-8 typically.

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Grand Princess Alaskan Cruise

July

Pros: Many things to do, friendly staff

Cons: Boring food

Recommended: Yes

2 adults traveling with 2 teens and everyone had an incredible time.

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Five Stars for Grand Princess

June

Pros: The most well kept ship in the fleet despite being the oldest.

Cons: This ship has plainer accoutrements than others in the fleet.

Recommended: Yes

This ship does not have a lot of fancy decoration like newer ships in the fleet, but everything is maintained perfectly. Its's slightly smaller than others. Staterooms are well-maintained and very clean. Very friendly and organized staff. The interior of the ship is well maintained and attractive. Staff are well-trained and friendly. Entertainers are well-selected. Food is excellent. Compared to other ships disembarkment procedures are orderly and timely. Although stateroom decorations were dated to ships of the late 90s, they were very clean and weel-maintained. We enjoyed the covered pool area which made the area temperate for a cruise in Alaska during the cooler months. We were impressed.

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Awesome

June

Pros: Everything is done for you. Crew was so polite and accommodating.

Cons: Buffet food could have been hotter.

Recommended: Yes

Had a great time. Everything was done to perfection. The buffet was great except the food was normally cold or not hot. The staff was polite and professional. I highly recommend Princess

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Sailing on the grand princess

June

Pros: Great food and service. Get the bev plus and upgrade room to balcony mini suite

Cons: Harsh tp and tissues! And hot tubs not that hot

Recommended: Yes

Overall cruise experience excellent. Servers in main restaurants very good

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Cold

May

Pros: Plenty of entertainment

Cons: Cold

Recommended: Yes

When eating lunch and dinner on the 14 th. Deck doors on either end opened to outside which allowed cold air to blow thru dining area.

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This trip fulfilled all my expectations

August

Pros: Staff were great, wonderful weather, very clean

Cons: Food choices at the Princess lodges were a bit limited if you have limited cash. Or don't want leftover food. You can ask for a refrigerator but there are no microwaves in the lodge rooms.

Recommended: Yes

This trip was on my bucket list and we thoroughly enjoyed it. I appreciated having two nights in each of Fairbanks, Denali and McKinley parks. Princess knows how to take care of every need, even on land. The weather was great most of the time. The excursions were on time and did not disappoint.

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Trip to Alaskan Ports & Alaskan Interior

August

Pros: Super Friendly & helpful staff

Cons: Food in Buffet needed to be warmer

Recommended: Yes

I realize it is difficult to keep food warm on a buffet, but it would have been a lot better if the food could be kept warmer, cold fries or lukewarm gravy isn't the best. But overall a great trip. Cabins were well maintained and when there was an issue it was quickly taken care of. Thanks Much

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Alaskan Cruise and train to Deanli

August

Pros: Staff and food were excellent, especially Niamh(Neve) from Ireland, Prince in food service and Roberto in housekeeping

Cons: Ship could use update and fewer upcharge and less expensive shore excursions

Recommended: Yes

So enjoyed Niamh and cruise director Dave. Staff were wonderful and food was very good. Entertainment was good and rangers superb. Especially enjoyed the Mushers Camp excursion in Ketchikan and all of the information about dog sledding, especially as we had a 10 and 13 year old along. the glacier cruises were wonderful and the wilderness Lodge in Denali was wonderful. All in all the travel was made easy and a great way to see Alaska.

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Alaska Cruise

July

Pros: Great Princess Staff

Cons: Older ship

Recommended: Yes

Great scenic cruise

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Grand Princess still graceful

June

Pros: Extremely well maintained

Cons: Still 25 years old

Recommended: Yes

Lovely ship. Crew is phenomenal. Super well maintained. Exceptional service from all sides. Wouldn’t hesitate for a second to book another cruise on this ship.

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TransPacific Sydney to San Francisco

March

Pros: The staff all around were without a doubt the most friendly and sincere group of people that we have encountered on a cruise ship. They were top notch.

Cons: Unfortunately the power failure in the aft section of the ship was a clinker but Princess did an extraordinary job making a tough situation tolerable.

Recommended: Yes

Loved our dinner table staff (Filipina and Ajay) as they were absolutely the best. We dined at our table almost every night on a 29 day cruise. Also the staff at Crooners was also top notch. Princess was fantastic in making accomodations due to the power failure in the aft section 7 of the ship. The captain kept us informed and delivered repairs as soon as it was possible. Hats off the Princess!

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Excellent service

November

Pros: Medallion class app to make reservations and order food and drinks to your location is a real plus

Cons: Need to be somewhat tech savvy to use the new Medallion app

Recommended: Yes

Ship staff was friendly and helpful with the new Medallion app needed to do and check on things. But once you get the hang of it very handy. Food was great in the main dining Tara’s as well as specialty restaurants. Alfredo sit down pizza on deck 5 included in price a nice option. Shore excursions were changed and canceled due to shortage of staff at ports, but this should improve. In Tahiti we were only the 2nd ship to come in since Covid shut downs over 2 years ago. I’d recommend Princess. I had the drink, gratuity and wifi package which I think is well worth it.

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Disappointed

October

Pros: Stops, staff, room service foods

Cons: Food, entertainment, overall ship apperance

Recommended: No

I have been on about 40 cruises so my observation of Princess is based on my experience with other cruise lines.. Ship is old. It actually looks and feels like it. Many elevators, washing machines/dryers not working properly. There was one day where cabin toilet did not work. Food was repetative. If you don't eat pork, steamed vegetables or fish, you will end up only eating hamburgers and hot dogs. Hoeever, the room service food was good. Entertainment was so poor that many people walked out within 10 minutes of the show starting. This was a 29 day cruise and we didn't bother even trying to go to the shows after the 9th day. On the plus side, the staff were wonderful. From getting on board to leaving the ship they couldn't do enough for you. I can't say enough about how generous, attentative and pleastant every single crew member I came in contact was. If I knew this crew was on a different newer Princess ship, I would consider booking another trip on Princess. But since this is not the case, I ended up cancelling two trips planned for 2023.

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Alaska

September

Pros: Staff was great

Cons: Wearing masks! Yes I know it was for safety issues

Recommended: Yes

Staff was helpful and good attitude

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Grand Princess Alaska Northbound and Southbound

August

Pros: The pros for Princess were the staff and the size of the ship. We enjoy the general atmosphere on the ships of princess.

Cons: The food was a little disappointing in the main dining room. It wasn't up to the past standards of Princess.

Recommended: Yes

We enjoy cruising with Princess and have our next two cruises with her booked. The Grand is showing signs of age, but nothing that would keep us from cruising on her again.

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First time cruising

August

Pros: Able to get excursions at the ports so can see the important/recommended sights.

Cons: The loudness of some of the music on board.

Recommended: Yes

Our first cruise. The weather didn’t cooperate on the land portion of the tour but was still beautiful. I like stopping at the ports and having the choice to disembark to view the sights or choosing to stay on the ship and enjoy just laying around. The ships staff was top notch. Very pleasant. Always smiling. Always greeting you. Making sure you had everything you needed. Food. Various cuisines. The buffet with never ending food. All good. Great even. Various things on the ship to entertain you. Movies under the stars. Game show night. Musicians. Comedians. Swimming. Or just hanging out with friends. We would go again. In fact we have booked another cruise for 2024.

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First time cruising

August

Pros: Able to get excursions at the ports so can see the important/recommended sights.

Cons: The loudness of some of the music on board.

Recommended: Yes

Our first cruise. The weather didn’t cooperate on the land portion of the tour but was still beautiful. I like stopping at the ports and having the choice to disembark to view the sights or choosing to stay on the ship and enjoy just laying around. The ships staff was top notch. Very pleasant. Always smiling. Always greeting you. Making sure you had everything you needed. Food. Various cuisines. The buffet with never ending food. All good. Great even. Various things on the ship to entertain you. Movies under the stars. Game show night. Musicians. Comedians. Swimming. Or just hanging out with friends. We would go again. In fact we have booked another cruise for 2024.

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Alaska Cruise

July

Pros: All was good, the preparations done ahead of the cruise was very helpful

Cons:

Recommended: Yes

All went very well. From picking up luggage in Fairbanks to delivering luggage to airport in Vancouver, BC. Nothing got lost or misplaced. Very effecient.

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Cruising

July

Pros:

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Recommended: Yes

Everything was great. Everyone was so helpful

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Grand Princess

June

Pros: Small number of passengers

Cons: Entertainment options felt limited

Recommended: Yes

The Grand was a great ship for Alaska, allowing it up cliser to glaciers. But for a warm vacation, i would want a bigger ship with more options.

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Great Ship and Itinerary

March

Pros: Nice ship, friendly staff, good food and entertainment.

Cons: Despite all precautions, I got Covid

Recommended: Yes

The ship safety protocols were good, but i got Covid and had to quarantine the last day and disembarkation was completely apart from the passengers who were well. They did a good job and got us off the ship safely and quickly. There are still a few organizational/training details to work out on board the ship, but overall it went very well. In my opinion Hawaii is missing some of it's usual Aloha. it is understandable because of the pandemic shut down. They are just now opening up to visitors, but rental car availability, private tours, taxis and Uber were mostly non-existent. If you want an excursion, best to book it on board the ship early so you won't be disappointed. They sold out fast. .

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Our cruise

November

Pros: Everything was perfect. Their health etiquette was admirable and we felt safe throughout our cruise.

Cons: There were none

Recommended: Yes

It was a once in a lifetime experience: As we boarded we were told that there were only 200 passengers on the ship, which can hold up to 2600 passengers. So, we had our own private yacht. Princess did not reduce service, instead when ordering a drink you had 3 waiters running over to your table. They did not skip on entertainment nor food, which we admired. Hats off to Princess. for making our cruise so enjoyable, thank you.

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Coastal Cruise (Southern)

January

Pros: Food is great

Cons: No comment

Recommended: Yes

We enjoyed the trip although it is very short (5 days) It’s just relaxation for us.

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Grand princess

October

Pros: Excellent food. Shipped look very nice. Employees very helpful. Professional captain. Everything seemed in order.

Cons: Cruise director was very low energy and looked like he wanted to be anywhere else. Entertainment was less than in previous cruises. They seem to be cutting back on the number of shows.

Recommended: Yes

Overall a very good experience. I would recommend it.

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experience

October

Pros: good food and intertainment and good service

Cons: elevators not always working

Recommended: Yes

during one night our air conditioning was out half the night which made it very uncomfortable. Also not told where to meet to obtain a wheel chair . Had to find out on our own. Was told earlier that a message would be sent to us about it.

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A wonderful experience.

September

Pros: Fun, comprehensive and interesting.

Cons: None.

Recommended: Yes

Our first cruise could not have gone better, we found Alaska stunningly beautiful. We also lucked out with the weather warm and clear at all ports. We'll be doing more cruises in the future.

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Alaska

September

Pros: The places we stop were beautiful enjoyed it very much

Cons: Food

Recommended: Yes

Food was served lukewarm and the ribeye was very tough

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Glacial Delights

June

Pros: Gracious staff, good food, excellent ports, friendly people throughout.

Cons: Absolutely none.

Recommended: Yes

Every member of the crew with whom I had contact was friendly, helpful and seemed to really enjoy what they did. Crooner's and Wheelhouse were particular favorites, mainly because of the staff. Say hello to Vish, Bon(?) and Stephon. Very much enjoyed watching the dancing to the excellent and joyful music of the Larry Morgan Trio. Hi to Larry, Pete and Ruben. First time for art auctions. They were great fun. The tribute to Whitney Houston was excellent. Cruising Tracy Arm was a glorious experience. I had previously seen Mendenhall and Hubbard, but it was my first time seeing Endicott Glacier. Easily the most beautiful of the three. At least in my opinion. A truly wonderful experience all around.

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My Great Vacation and 2 time on Princess

March

Pros:

Cons:

Recommended: No

There’s no words l can say had a fantastic vacation ??. Will be booking my next vacation with Princess to Alaska!

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Mexican Riviera cruise

March

Pros: The staff were all very helpful and friendly

Cons: There was a lot of painting going on during the trip...the smell of the paint was annoying at times.

Recommended: Yes

none

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Grand Time on the Grand Princess

February

Pros: Smooth operation, fine food, professional staff

Cons: Too many "Art Auctions" One would have been sufficient

Recommended: Yes

The art actions, and the ongoing promotions surrounding them, were irritating. All staff were very professional and efficient. Accommodations met or exceeded all expectations. The excursions were enjoyable and informative.

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Great trip

February

Pros: Top dining and staff. Comfortable mini-suite

Cons: Ship is OLD. Cabin TV system VERY dated and horrible.

Recommended: No

Ship interior needs to be refreshed and Cabin TV software is 20+ years out of date. Outside of that an overall a great trip. Staff, food, activities, ports and weather were fantastic.

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Hawaii cruise

January

Pros: Great Ship

Cons:

Recommended: Yes

This was a very good cruise the weather was not that great but all in all the cruise and people were great.

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Grand Princess

January

Pros: San Francisco- Close to home

Cons: Getting old. Could use a facelift.

Recommended: No

We love the Grand Princess because it leaves from San Francisco and we don't have to fly anywhere. We have been on the Grand Princess five times and have another trip plained for Oct on it. The only thing is it is getting old and in need for some updating. The food was very good and the shows were the best I have seen in a long time.

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Our Rejuvenate Trip to Mexico

January

Pros: The staff were great.

Cons: Nothing

Recommended: No

This is the most relaxing trip we ever had. Thank to the staff for working so hard.

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almost all good reviews

November

Pros: service people are great and food is very good.

Cons: shore excursion was poorly organized and greatly overpriced.

Recommended: Yes

We had a great time and if not returned NEW we are very much less OLD. PRINCESS CRUISES tries very hard to keep 2,000 plus passengers happy and scores very high with my wife and I .

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Princess cruise

October

Pros: Perfornances great. George the dancer was exceptional. Ty the comedian was great. Please note on Patter that children should not be there. He was great. Steve Moris also great. Every thing was great.

Cons: None

Recommended: No

See above

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7 DAY COASTAL CRUISE

September

Pros: EXCELLENT CRUISE.....EXCELLENT SERVICE..FOOD.....

Cons:

Recommended: No

WOULD RECOMMEND THIS TO ANYONE WHO WOULD LIKE TO TAKE A NICE RELAXING VISIT TO THE PACIFIC NORTHWEST OUT OF SAN FRANCISCO. EMBARKATION WAS SIMPLE AND JUST A VERY NICE TRIP. ON A RATING SCALE OF 1-10...IT'S DEFINITELY A 10 ..........

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whales, Beautiful sunsets and good food!

October

Pros: entertainment, chiefs, friendliness of all staff!

Cons: too many choices...

Recommended: Yes

I liked this ship - I liked the smaller size- sorry to hear our voyage was its last. I think it still has a few good years left:)

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Alaska for a second time.

August

Pros: The food was extra special.

Cons: Mattress to soft on bed

Recommended: No

10 days went by to fast. Great time with new people.

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Amazing trip experience

July

Pros: staff are always smiling and joyful, excellent food, very clean environment, safe environment for families, professional entertainers

Cons: Internet very expensive

Recommended: Yes

It was exciting, adventurous, scenic and relaxing all at the same time.

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lovely cruise to Hawaii

April

Pros: comfortable, friendly staff and crew, plenty of activities for any age,

Cons: needs some updates, walking deck risky for older passengers, public restrooms to be in working order

Recommended: Yes

Overall very enjoyable! The mattresses and bed very nice and comfy. A few more updates would be helpful. Some furniture and carpet older and dirty.

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Mexican Cruise

February

Pros: Food, shows and service

Cons: Mini suite doors not wide enough for a walker.

Recommended: Yes

no others

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Cruise from 1/12/18 to 1/22/18

January

Pros: excellent service by all of your staff, great food

Cons:

Recommended: Yes

We had Jundee Arrirat & Nilo Manahan as our servers in the diningroom for dinner each night. They both did an exceptional job, very good at providing service. Always attentive and friendly. We also had a server by the name of Santiago Bustamante, he also provided very good service, and was always so friendly and helpful.

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My Review

January

Pros: Very good staff and entertainment

Cons: Ship is showing its age. Many piping leaks on deck 8

Recommended: Yes

Ship was good, Vista lounge was always freezing cold. Lots of leaking pipes on deck 8. Nice cruise. Clean.

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Princess coments

October

Pros:

Cons:

Recommended: Yes

We had one day of hot showers, the rest were lukewarm or cold. The staff tried to fix it but never could. Also, some of the activities were canceled but no one was notified so people showed up but there was no one there to play the game. Food was ok .

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grand princess

October

Pros: great

Cons: none

Recommended: Yes

I would recommend

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Facelift

October

Pros: Wonderful staff

Cons: Needs updating, seats, rugs, etc

Recommended: Yes

Had a great trip, but the Grand Princess is looking old in some areas of the ship

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California Coastal Adventure

October

Pros: Great value, fine ship and crew

Cons: SLOW internet!

Recommended: Yes

Overall a great ship. Great value, very attentive crew and really enjoyable entertainment and the food was terrific!

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Outstanding

October

Pros: Excellent Entertainment Great Shows

Cons: no visability of the Captain or hes officers on formal except certain events

Recommended: Yes

It was an great cruise except i did not get an invitation to the repeaters party plus in my opion the Captain had a bad attitude you could not meet the singers and dancers

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10 DAY CRUISE TO ALASKA

September

Pros: Very convenient going out of San Francisco,nice suite, decent food, excellent weather.

Cons: Too many people, many of whom disregard any dress code, even on formal nights. For example, on a formal night in Sabatines, a specialty restaurant charging an extra $58 per couple, one man came in a T-shirt that' looked like a G-I undershirt.

Recommended: Yes

The passengers looked like a cross-section or poor people to well-to-do. This is definitely a blue-collar cruise for the most part.

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OK

September

Pros: The Steak Huse "Crow Grille" is Great

Cons: Filling out the Personalizer Form is a Wast of time, NO one looksat it.

Recommended: Yes

Prices up, Service Down.

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Personal

April

Pros: Great

Cons: very cold in the vista longe some had to get blankets so cold

Recommended: Yes

your top servers Botticelli Dining Room Ariel & Crisanto a # 10 crown Grill mirko JoJovic #10 almira alboladora #10 and in the lido room Romeo Deleon Marlon Pagsisihan Will dedase & Alvin Lianko all #10 Last but lest in the Explorer Lounge Suzanna Topalovic outstanding #10 Also head waiter Crown Grill

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Shien

February

Pros:

Cons:

Recommended: Yes

Best Value

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Shien

February

Pros:

Cons:

Recommended: Yes

Best Value

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wonderful

February

Pros:

Cons:

Recommended: Yes

We had an amazing trip. I have special dietary needs. We met with the head waiter and I was taken care of in a way that made me feel special and not at all like I was being difficult. Don't be shy about stating your needs.

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hawaii

January

Pros: ok

Cons: food on the ship could be much hotter

Recommended: Yes

none

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Hawaii Bucket List Cruise

November

Pros: Weather was fabulous at the islands, the beach on Kaui was the best memory made for this trip.

Cons: So late in the fall, sail date of Oct 29th, the weather was fairly cool on our sea days so hanging out by the pool was not an option.

Recommended: Yes

Our wait staff were fabulous. Jhonathan and Sinela were so friendly and welcoming and granted our every wish for our meals. All service was with a warm smile and very accommodating. They truly make the evening meal a very big part of an enjoyable cruise.

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shipboard review

November

Pros: good food and entertainment as well as great cabin employee

Cons: elevators

Recommended: Yes

Certainly worth the expense

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Grand princess

October

Pros: Food and staff

Cons: Activities were not for us...

Recommended: Yes

More zumba, more yoga and free yoga. Less sales pressure from free massages. We were not interested in shopping spree.

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Roger Johnson Review

October

Pros: Food, Entertainment, Comfortable room

Cons: Tours too expensive, too many people crowding photo area, no organized bridge game

Recommended: Yes

Enjoyed the trip very much.

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Overall, we had an enjoyable time but there could be some imprrovements

October

Pros: The food seems to be very salty and the meet is usually overdone and dry

Cons: The dining room staff , especially the head waiter, Daniele, is very professional and accomodating but the service is a bit slow.

Recommended: Yes

We are repeat passengers and always travel with Princess. I was not impressed with the food quality . It seems that there have been some cut-backs and some of the staff is, at times, not as friendly as they should be. I find this at the boutiques more often then in other departments. They are at times very abrupt and not as professional as they should be.

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A "Grand" ship!

October

Pros: Good size, easy to get around, terrific staff and great itineraries

Cons: Getting older will need a refit soon

Recommended: Yes

Overall the Grand Princess is a terrific option, especially for those of us that live in the San Francisco Bay Area. Year round itineraries, great value and overall and excellent choice for a cruise.

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cruising the coast

October

Pros: good ports, easy trip

Cons: food

Recommended: Yes

we felt the food in the dinning room was not as good as usual both in terms of choices and taste. the couches in the mini-suites needed replaced we did not take advantage of the entertainment

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grand princess

October

Pros: ship was excellent crew were great vacation woderful

Cons: none

Recommended: Yes

sailed one the Grand before always and excellent expierience

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Wonderful trip

September

Pros: Good weather, Good food,Meet many interesting people, from all over the world

Cons:

Recommended: Yes

We are so luck to be able to travel out of San Francisco. Thank you Princess Cruise Co.

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Cruise insidepassage to Alaska

September

Pros: Great ports

Cons: Port stops not long enough

Recommended: Yes

Enjoyed the Cruise

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San Francisco to Alaska

August

Pros: A very well run ship. All the staff excellent. Food, and ports of call very good.

Cons: The ship looks a little "tired" and could do with some refurbishing.

Recommended: Yes

I very much enjoyed the cruise. I had to pick my times for going to the Horizon Court as often there were not enough seats available. However, several times we went to the Dining Room for breakfast or lunch. I would have liked to have a duplicate bridge game in the afternoons. I particularly enjoyed the day in Glacier Bay.

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Old But Still Enjoyable To Travel On

August

Pros: International Cafe, Derek Floyd (entertainer), Wait staff, Room Steward, Waffle Booth, Friendly and helpful service desk, waiters, servers in buffet, etc. People on board were friendly.

Cons: Ship is old but clean. We were told it was going into dry dock in December 2016. It can use updating. Price of tours is high.

Recommended: Yes

We enjoyed our cruise but if you have traveled on Crystal this ship is not the same. Princess prices are quite good so with that goes less in amenities. Food overall is good but like all the ships they are cutting back on what is offered. For example: Princess has always offered beef medallions as something you could order every day. On this trip, the only beef selection available every day at dinner was a hamburger. On my evaluation to Princess I commented about the change. Hopefully they will reinstate the beef medallions.

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Dreams really do come true

August

Pros: the wonderful staff! really enjoyed the art auction quite knowledgeable docent

Cons: an excursion was cancelled due to fog no ones fault but so disappointing

Recommended: Yes

This was our very first cruise together enjoyed every aspect of our travels to Alaska We felt so very cared for and spoiled ...the meals were incredible and the service was most accommodating The entertainment on board was fabulous We enjoyed having the bouquet stay fresh for the entire week in our mini suite Thank you thank you thank you for such wonderful memories Our next cruise will definetly be with Princess Cruises

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Alaska

July

Pros: Food

Cons: No bridge

Recommended: Yes

Lovely time. Great weather. Smooth sailing.

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San Francisco to Alaska and Back in 10 days

June

Pros: The food and entertainment was all first class, as well as the excursions we took (booked through Princess).

Cons: Getting our luggage onto the ship was a pain. Once we got our bags out of the car and were on the curb the porters would not come an help with our bags until I went to intercept one and waved my money. We and everyone else in line were really unhappy with them.

Recommended: Yes

This was our first cruise. It was everything we had hoped for and then some. The shipboard entertainment and games were outstanding. We thoroughly enjoyed meeting new people, especially those who were at our table with the traditional dining we selected. We wish we could have afforded a stateroom with a balcony...that would have been really nice, but we were not unhappy with our small interior stateroom. Maybe another time we can get a room with a balcony so we can enjoy the scenery from our room.

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We Loved Everything on the Grand Princess!

June

Pros: Great service, attentive staff, relaxing environment

Cons: Ports of call were too short!! The sofa/bed couch in the mini suites are too small and uncomfortable.

Recommended: Yes

This was our family cruise (12 of us) and our first time traveling on Princess Cruises, and we were not disappointed. There were a couple of glitches, but the Princess staff remedied them very quickly. For instance, my grandson and nephew had an uncomfortable first night sleeping on the sofa/bed in our mini suites. The next morning my sister and I went down to the Purser's desk and complained that the sofa/bed was too small and uncomfortable. They immediately sent a supervisor to our cabins to help resolve our complaint. She had roll-away beds brought in, and had the steward make up the beds every night using the roll-away as an extension. It worked perfectly! We were very satisfied with the attention and great service that we received. The ports of call were too short! It would seem that on a 10-day cruise that we would have more time on land. I wish we could have spent more time in Ketchikan. It seemed like we left the ship and had to return almost immediately. We did not have enough time to explore Ketchikan. Victoria was another short stop over. We bought the "Hop on, Hop off bus" that took 90 minutes to go around Victoria. Thank goodness we decided to stay on the bus otherwise we would not have seen anything of Victoria. There wasn't enough time to hop off and hop on to see anything before we had to get back to the ship!

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a GRAND Time

June

Pros: Size, only 2606 Passengers and 1100 crew, a good fit. She is scheduled for dry dock in December 2016.

Cons: she is old and worn, closets and shelves are very small, many room stewards are new and not well trained but clean.

Recommended: Yes

Very Good Theater layout, Marvelous entertainment, comfortable ship, Super bar people, good gym but the steam and sauna are outside, BAD! Food is better than O.K. but the 3 speciality dining rooms are Fantastic. She is only 300 people less than the Caribbean but much tighter in the Balcony rooms. Hopefully, the dry dock will include NEW CARPETS, DRAPES, CHAIRS (stained). Also Hopefully much of he staff will remain as they are very good; except for the less than fully trained room stewards.

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Inside passage to Alaska May 31st through June 10th

May

Pros:

Cons:

Recommended: Yes

The rooms are very very small, claustrophobic,

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Inside passage to Alaska May 31st through June 10th

May

Pros:

Cons:

Recommended: Yes

The rooms are very very small, claustrophobic,

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My review of grand princess

June

Pros: The room,entertainment the raphsody trio were great,the food was unbelievable I gained 15 pounds unfortunately everybody was really nice and friendly

Cons: The no smoking on balcony having to go the 15th floor to smoke outside

Recommended: Yes

The smoking aside I will be traveling with princess again

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FANTACTIC TRIP

May

Pros: LOVED THE MINI-SUITE WITH BALCONY ... AND EVERYTHING ELSE

Cons: WOULD HAVE BEEN NICE TO HAVE MORE TIME IN CANADA

Recommended: Yes

A WONDERFUL TIME, TOP FOOD, TOP SERVICE... THE GYM IS ON THE SMALL SIZE.. BUT I DON'T SEE ANY ROOM FOR THEM TO ENLARGE IT... SO GET THERE EARLY... WE WOULD DO IT AGAIN....

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Alaska Adventure

May

Pros: Great hardworking crew, excellent service, relaxing!

Cons: Buffet food lacked variety, flavor, and correct temperature on foods.

Recommended: Yes

Outside of a poor buffet the food in the resturants were very good. Tip... Don't miss the 3pm tea it was very nice. My husband was resistant and regretted not going everyday.

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Grand Princess

May

Pros: The friendliness of the staff

Cons: Large ship

Recommended: Yes

We prefer a smaller ship than this very large one. We liked the "any time" dining rather than the traditional dining because we met many different and interesting people.

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Frank Segreto

May

Pros: Excellent service all around.

Cons: We would prefer to have free soda and water like the Disney cruises

Recommended: Yes

Excellent experience

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Pacific Coastal Cruise

March

Pros: Easy check-in and boarding, easy access to pier, relaxing cruise

Cons: Maitre'ds in DaVinci Dining room not friendly but wait staff very good

Recommended: Yes

Nice to have International Café open 24 hrs.

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Second cruise on the Grand Princess

March

Pros: Long sea days to just relax and excellent dining.

Cons: Weather was cold and rough going over and coming back

Recommended: Yes

We enjoyed most of the company through out the cruise. We dined in the specialty restaurants several timesl. Results were both of us gained five pounds. We attended three evening parties where the martinis and wine flowed freely. The evening entertainment kept us up into the wee hours of the night. Overall we loved the trip.

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Great cruise

February

Pros: Great food, Entertainment. Very organized getting on & off & for tours.

Cons: Itinerary not exciting.

Recommended: Yes

Weather great.

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Great cruise

February

Pros: Nice staff, clean and comfortable

Cons: Some entertainment was not very good.

Recommended: Yes

We would cruise Princess again.

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Grand princess

February

Pros: Friendly staff, helpful, seemed sincere,

Cons: Coffee on Liddo deck never seemed hot. One staff person (off duty but in pool area for training) wearing a tee shirt with very offensive word on it??

Recommended: Yes

I did notice that someone finally told him to remove the shirt. Totally understand that feeding that many people must be daunting but my breakfast was never hot, even under the warming lights (Liddo deck). The evening meals (Michelangelo) were excellent ( in my opinion)

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Grand to Hawaii

January

Pros: Great Cruise

Cons: Poor Service in the Piazza

Recommended: Yes

Ship has a new ACD called Colgate, "Made in China". He is energetic and fun to be around. Overall great experience, ship could use upgrading, and the Piazza Servers need upgrading. Great food and drink with outstanding wait staff.

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none

November

Pros: the whole cruise

Cons: missing three ports

Recommended: Yes

princess very generous in compensating for missing ports. cruise went smoothy after honolulu

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Very good

October

Pros: Great service!

Cons:

Recommended: Yes

Great

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Caribbean Cruise

October

Pros: Great sites to stop at.

Cons:

Recommended: Yes

Make sure you have Robert Cooper book your Cruise. He is amazing.

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Grand Princess

October

Pros: Ease of embarking and debarking w/Hal in a wheelchair, great,

Cons: Condition of ship, entertainment,reservations, etc.

Recommended: Yes

I thought the condition of the ship had gone down. In the hallways and waiting for the elevators there were strange odors, like bad cleaning stuff. carpets need a good cleaning. Reservations for dinner. Too difficult to get thru to, always busy. Never did get to eat in the Crowm Grill. Anytime dining worked well. Again, we were never able to secure a table thru reservations but found by going down at 5:30 there never was a wait problem. one entertainer was so bad everyone was complaining. All that said, we had a lovely trip.Hal did very well. Smoothest cruise ever.thanks, Shirley

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California coastal cruise (7 days RT San Francisco)

October

Pros: food was good

Cons: lack of enrichment lectures

Recommended: Yes

main entertainment is now 35-45 minutes, instead of the 50-60 minutes on previous Princess cruises. Dress now is quite informal; even on 'formal nights' people come to the dining rooms in very informal attire.

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The best time of my Life!

October

Pros: Everything!

Cons: Would have liked more time at each port and would like to meet the Captain

Recommended: Yes

Enjoyed everything, Great Food, Great Entertainment, Activities, and especially enjoyed the Cruise Directors staff and presentation on Life at Sea.

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Alaska cruise - 7 Days 5-12 Sept 2015

September

Pros: Onboard entertainment and Cruise director's staff were excellent. I enjoyed the special dining experiences and the formal nights, and the buffet breakfast and lunches were always very good.

Cons: My only other cruise experience was on the Regal Princess in its maiden season on the Grand Mediterranean, and that definitely set the bar very high in every way. The Grand Princess was not quite as glamorous (atrium area, running track) and it was not summertime, so I did not use any of the outdoor/indoor pools. However the Grand Princess entertainment and food services were just excellent, and I enjoyed everything I tried.

Recommended: Yes

I would tell anyone I know that I had a GREAT experience on the Grand Princess and would do it again.

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Alaska--August 2015

August

Pros: The entire experience!! Professionalism, attention to detail of the staff. Shore excursions.

Cons: This was our first experience, and we had zero complaints!!

Recommended: Yes

In a word--outstanding. The Princess experience was everything . . .and more. . that we had hoped for. Alaska is a visual overload, and it should be on everyone's "must do" list at some time.

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Land and Sea Alaska

August

Pros: Wonderful itinerary.

Cons: Time schedules for airline connections.

Recommended: Yes

The trip itself was excellent. Alaska Airline was an unfortunate choice for Princess to make. Airplanes were very late. The person who rebooked us for the later flight, wasn't familiar with the connections in Seattle and therefore booked us on a flight that was to arrive at 2 AM. In actuality we arrived at 12:30 AM as we were rebooked in Seattle. On the return, Alaska booked us for a flight from Vancouver to Seattle ( 30 minute flight) and then from Seattle to SFO. There are plenty of flights from Vancouver directly to SFO without having to wait 3 hours for the flight to leave Vancouver and then race to the the flight for SFO....

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Alaska Cruise

June

Pros: Amazing that a ship this size could get so close to the glaciers

Cons: Not enough common space to sit and enjoy new friendships

Recommended: Yes

Glad we had a room with a balcony, especially on this cruise - beautiful landscape to watch, and an occasional sea animal / bird as well.

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A memorable vacation

May

Pros: Princess cruise is always a good cruise line, people are kind and attentive, the post cruise was well prepared

Cons: The shows were not at Princess standard

Recommended: Yes

I always recomend Princess cruise

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Hawaii via Princess

March

Pros: Excellent embarkation and disembarking process. Excellent dining room and stateroom staff. Good on board entertainment and lectues

Cons: Poor on board library, and too early start time for shows. The start time didn't allow enough time to get from the early dining to the early showf

Recommended: Yes

Overall this was an excellent cruise with the minor exceptions listed above. The staff was extremely friendly and helpful. During the days at sea between L.A. and Hawaii there was a very good lecture series on the Hawaiian Islands that we would be visiting and a very good talk regarding the Pearl Harbor attack.

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grand princess cruise

February

Pros: activities and staff

Cons: noise in room

Recommended: Yes

Had a large thumping sound in room but was finally fixed. Everyone was so kind and helpful.

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Mexican Riveria Cruise

January

Pros: Dining Staff ,Cabin staff , Entertainment and tours

Cons:

Recommended: Yes

The pros of the trip have basically made the trip for us a very good experience.

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Mexican Riviera 2015

January

Pros: This is a fun get away with a nice choice of shore excursions and plenty to do.

Cons: Smoking in the casino - the smell permiates other parts of the ship. I would upgrade the ventilation or prevent smoking. It's a nasty outdated and expensive habit.

Recommended: Yes

We have done this cruise in the past and enjoyed it each time. The Sea Day itineraries should be updated for younger folks. Otherwise, the staff was great and made the trip fun. the tours and excursions we reasonably priced and a lot of fun.

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First visit to La Paz and Loreto

November

Pros: All pros

Cons: None

Recommended: Yes

Very much enjoyed this cruise. Just the right combination of sea days and port days. We especially enjoyed La Paz and Loreto as they are not as commercialized as Cabo San Lucas and Puerto Vallarta. Loreto is especially nice. The ship was very comfortable and the public rooms a nice temperature instead of freezing cold.

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Mexico highlights via Grand Princess

November

Pros: Interesting & fun ports; ship's staff professional and personable;

Cons: Dining room staff for "anytime dining" seemed to be too few for the numbers of passengers who were using that option.

Recommended: Yes

Greatly enjoyed the cruise. Port lectures were inconsistent; could have been better. Ports of call were all good choices with interesting and fun things to see and do. Recent redesign of Horizon Court is a plus. As always, ship's staff and crew were professional, skilled, courteous and personable.

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Great Vacation

November

Pros: Everything went smooth

Cons:

Recommended: Yes

We were very happy with the cruise and with our travel agent.

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Hawaii extended sea days

October

Pros: sea days

Cons: Sailed in and out of Vancouver

Recommended: Yes

Lousy weather for last 4 days and rough seas

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10 Days at Sea 4 in Hawaii

October

Pros: Wonderful staff and Entertainment

Cons: Too long at sea not enough In Hawaii

Recommended: Yes

We have been on many cruises but never to Hawaii. Usually there are one or two days at sea and then visit the next port in some sort of system for 1-2 weeks. Two days at sea is fine...but 5 is a bit too long. I was busy enough...love crafts, games and music.(I even learned to Hula!)..so no problem. Husband had more of a challenge to find things that interested him. We both enjoyed the stage entertainment and island talks and of course the food. The service was impeccable and the food was good; however the ship is getting very old...saw some water leaks and one side of the buffet was close unexpectedly for a day. The excursions were fine...my fav was a sub ride. Husband's fav was our military/Arizona one on Honolulu. Ya next time we will fly so we have more time in Hawaii...now we know which islands to go to.

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Alaska

September

Pros: relaxing, they did everything for us

Cons: felt the Horizon Court food was a little less appealing than last year

Recommended: Yes

Had a wonderful time - would sail on Princess again - and would do the Alaska trip again

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Inside Passage-Alaska

August

Pros: The Grand Princess Staff was great, as was the service. I especially enjoyed the special cocktail party for the

Cons: Some furniture needed updated and there was too much talk about

Recommended: Yes

It was an enjoyable cruise, but unfortunately the weather was not so nice. The main themem seemed to be about what we could "buy" in port, instead of what we could "see" in port. Sad.

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Dream vacation

September

Pros: Service was terrific from everyone on board from check in to check out! We met many wonderful people from all across the USA and the world. Thanks for the great weather as well!

Cons: I wish there had been more daylight time in Victoria! However,, it is beautiful at night!

Recommended: Yes

Some vacations that you plan and dream about for a long while fall short of expectations in reality. However, this cruise far exceeded my hopes and dreams!

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Alaska with Grand Princess

August

Pros: Lovely wrap around promenade. Very friendly dining staff. Good string quartett

Cons: Painfully noisy giant television screen on upper deck

Recommended: Yes

The noise from the television screen was deafening outside and vibrated in the cabins. The tour we booked through our travel agent was wonderful!

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Great cruise - Alaska

August

Pros: Beautiful weather

Cons: None

Recommended: Yes

We had a fabulous time! Did Everything we wanted to do while on the ship. Entertainment was fabulous

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Grande Princess

August

Pros: wonderful service, lovely ship, delicious food

Cons: Not a one

Recommended: Yes

delightful ship...even wonderful weather

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First Time Cruisin

August

Pros: Everything including the weather!

Cons: Ate too much! Not enough time in Victoria.

Recommended: Yes

This cruise had everything we expected and then some. We had a group of 8 who got together frequently and also did many individual activities. There was almost too much to do at times.

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Alaska 8.2014

August

Pros: mini suite were great. Tracy Arm excursion and White pass Excursions were terrific.

Cons: Many of the staff did not seem to like their jobs and were not very friendly, as a general statement. However, there were several that were extraordinay.

Recommended: Yes

Food was fine.. .but not much better than that. Staff needed to be have a more positive attitude toward their work. Mini Suite was wonderful. cleanliness was very good. Entertainment was very good. Excursions were great. Tracey Arm was exceptional and a MUST. White Pass excursion was also wonderful....train ride was a MUST... too much time at the Musher lunch..but enjoyed the dogs and musher. It could have been a hour shorter and then spend a bit of time in Skagway.

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Alaska 7 days - Seattle Inside Passage

July

Pros: Leaving from Seattle instead of Vancouver, ground transportation & services, great food.

Cons: Hated all the onboard sales especially from Spa & pseudo-medical-cosmetic treatments. Waste of paper and printing.

Recommended: Yes

Great cruise, outstanding service from cabin steward although the cabin itself needs a bit of updating and deep carpet cleaning, dining services were excellent with an incredibly amazing pastry chef! Naturalist on board was very good and insightful, his lecture and slides given in the Princess Theater were fabulous.

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Alaska cruse

July

Pros:

Cons:

Recommended: Yes

Everything was very good and bring us close to nature. Thanks to my Travel Agent to help us with this cruise.

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Excellent

July

Pros: Food, Sevice Staff, Entertainment, Comfortable Bed

Cons: Main dining room breakfast hours too short. Adult Sanctuary Fee.

Recommended: Yes

What an amazing cruise experience on the Grand Princess. The food, the staff, the entertainment were all top tier. This was a vacation where you felt Princess Cruise Line truly wanted you to have the best vacation experience.

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2014 Cruise

July

Pros:

Cons:

Recommended: Yes

My thanks to my Travel Agent for planning another wonderful vacation trip for us. Flights, transportation, cruise and tours all went smoothly and all were enjoyable. Her advice on time of year, which tours to take, and her taking care of all the details that make a trip memorable are always right on! Thank you for ordering the best weather of the year for us this time! Just kidding, of course!

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Best vacation EVER!!

July

Pros:

Cons:

Recommended: Yes

We enjoyed our entire trip.......EVERYTHING was perfect!! Wife's third cruise, Hubby's 15th cruise.......we loved it!!

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Alaska Cruise

June

Pros: Excellent Cruise

Cons: Too Short

Recommended: Yes

Excellent Cruise--Activities were great

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Cruise round trip to Hawaii

April

Pros: The staff and crew are very professional and always helpful. We have been so impressed with the consistancy of this part of Princess. They are slowly starting to refurbish the ship, and that is very good

Cons: The ship is getting worn looking in certain areas. The chairs in almost all public areas need to be replaced, they are so very worn, including the dinning room.

Recommended: Yes

The round trip to Hawaii from San Francisco is such a pleasure as far as travel is concerned. Since we live in the Bay area, it takes away the flights and all the stress involved with the travel to get to the ship ordinarily. We just get a ride up to the port and we are there!

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Not enough help from cabin steward.

May

Pros: Good food.

Cons: Could increase staff.

Recommended: Yes

Cabin steward was very distant and not friendly at all. He was slow to respond to every request. The dining room help was very good.

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Pacific Coastal Cruise

May

Pros: Staff, activities, production shows

Cons: Not being able to dine by myself without waitiing.

Recommended: Yes

The 4-day Princess cruises work nicely into my personal and business schedule. This cruise did not disappoint me--even with the cancellation of the Astoria destination. I travel by myself and there were plenty of activities when I wanted to be with people and my stateroom was nice enough that it was a welcome refuge when I wanted to be alone.

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Hawaiian Cruise

May

Pros:

Cons:

Recommended: Yes

Over all reaction is that the cruise was a good experience. The food was very good. Several bath rooms only had one toilet and this caused lines and anxious customers.

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Great cruise to Hawaii via San Francisco

May

Pros: Who doesn't love a cruise? Princess is very professional and gives a lot of attention to detail.

Cons: The ship is just starting to show some minor signs of wear and will probably need to be dry-docked again before too long for a good spiff-up.

Recommended: No

You need to love sea days to fully enjoy this cruise as there are four going over to Hilo and four going from Hawaii to Ensenada, Mexico. But the days are full of many activities and the days can go by way too quickly. I've been on this ship four times, now, and they've done a good job of improving the on/off procedures to avoid long lines, etc. Our first trip several years ago was not as well organized so it's good to know the process has been refined.

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Grand Princess - Hawaiian Islands

April

Pros: Very Senior friendly. Services provided are excellent.

Cons: Minor. Change new bulb, switch in the stateroom, repaired immediately.

Recommended: No

Embarkation well organized and passengers are guided by the staff smoothly. Seniors especially are given priorities with specific place in order not to prolong their waiting while in pain (those with crutches, walker, wheelchair, canes, etc.). Stateroom very clean with polite and courteous steward. Dining in Da Vinci (early seating) excellent services and food choices are plenty catered for those even with diet restrictions. Head waiter helped us in providing the food my husband can eat. Waiters are very pleasant, attentive to whatever is asked, which gave us full enjoyable and satisfied evening meal. Head waiter stopped by every table to see the passengers are happy and satisfied with food and services. Da Vinci, Lunch - waiter served us very well, smiley face, very courteous, checked the table to see if we need anything. The atmosphere of the place, enjoyable and relaxed. 

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California Coastal cruise

April

Pros: excellent and professional all around services

Cons: dinner rolls not up to par compared to previous cruises

Recommended: Yes

Everything was well organized

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